That#39;s the word from the IGNChickenSwartzSep 16, 10:30 PMAs I have always known it, the standard configuration gives you a 14 day return policy, full refund, or 15% restocking fee if it is opened. A BTO machine is considered an "Opened" machine by apple, since they take the standard configuration and change it. So if you buy a BTO machine, you can return it, but you will be subject to the 15%
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